Echobot Privacy Centre

All information about privacy at Echobot: Clear & Summarized

Introduction and overview of data protection / GDPR:

At Echobot, we take privacy very seriously. In the past, we’ve always followed the strict guidelines of the German BDSG. Since May 2018, we have implemented the new requirements of the European General Data Protection Regulation (DSGVO / GDPR). In order to provide you a simple overview of all data protection-relevant processes at Echobot, we have created this data privacy centre. The following sections are intended to help you understand how we protect privacy and what information is collected for what purpose. In addition, we have described in detail how you can assert your rights.

Data Protection Officer

For all questions you are welcome to contact our data protection officer:

Mr. Florian Böttcher
Phone: +49 (721) 500 57 500
E-mail: datenschutz@echobot.de

Privacy policy for customers, users & website visitors

Echobot collects data from affected persons in the following cases:

  1. You visit the Echobot website or use Echobot as online software, as an app or via a plugin (for example in your CRM-system).
  2. If you are applying to Echobot or if you submit your data directly to us for other reasons (for example, to download a white paper).
  3. If you are a registerd Echobot customer or user or you have a contract with Echobot.

Our information obligations according to article 13 GDPR are fulfilled in detail in our: privacy statement.

Privacy Policy

The exact detailed description of the individual cases shown on the left and the corresponding legal basis can be found in our privacy policy:

Privacy Policy

Privacy policy for the Echobot search engine

Echobot operates one of the largest search engines / crawlers in the world for its services. Data and information which are publicly available on the Internet are automatically recorded. Since this process may also affect personal data which is not collected from the data subject directly, we would like to fulfill our duty to inform in accordance with article 14 of the GDPR and point out to interested parties their rights:

Call document: Privacy policy for the Echobot search engine

For informations about disclosure and your right to contradict see below.

Data privacy notices

The exact description of the individual transactions shown on the left and the associated legal principles can be found in our privacy notices for the Echobot search engine:

Privacy notices for Echobot search engine

Do we need a data processing agreement?

No!   Reason:

Since May 2018, for the use of many tools and systems you need an order processing contract for data (DPA), formerly called a data processing agreement (DPA). However, in contrast to your CRM-system, you do not store any personal data in Echobot. As a result, such an agreement is not necessary. Echobot provides you information just like any other search engine. As for the use of Google, there is no DPA necessary, . However, it may be necessary for you to inform stakeholders according to article 14 of the GDPR that you also collect data from other sources. A suggestion to supplement your privacy policy can be found in our
Information sheet for order processing
.

Data processing agreement

In order to clearly document the facts presented on the left, we offer you a downloadable signed information sheet:

DPA Infosheet

Further information according data privacy at Echobot:

As a data processor, we are obliged under the Data Protection Regulation (GDPR) to provide you with the following additional information and documents:

T-O-M

This document describes the technical and organizational measures we have taken to ensure the privacy of our systems and processes:

Download TOM

Rights of the data subjects

If you are “affected” by data processing by Echobot, you have different rights, such as: Information, modification or deletion. We clarify these rights in the following document:

PDF Affected Persons Rights

Get information about your personal data

You can always find out if and which data Echobot has stored about you. On request, we will also provide you with a file containing the content stored in our systems via this form:

Inquiry form

Give a complaint

If you are not satisfied with our data processing or information, feel free to contact our data protection officer or file a complaint with the competent authority:

To the complaint page