How Regis24 Capitalizes on the Best Company Data: Echobot, the All-in-One Solution for
GDPR-compliant Data

Success Story

Regis24
  • Website: www.regis24.de/en
  • Employees: >50
  • CEO: Gaby Kabbert
  • Industry/Service: Business directory, data tech provider
  • Founding year: 2003
  • Headquarters: Berlin (DE)
  • LinkedIn | XING

What Regis24
Achieved with Echobot:

37%
of B2B leads come from Echobot

33%
of all contacts come from the Echobot Data Cloud

24%
more contacts were augmented with Echobot

“We tested various tools, but none of them worked for us in terms of data quality and coverage as well as Echobot”
– Jana Pflug, Sales Development Manager at Regis24

Extract

As a credit agency and data tech provider, Regis24 supports its clients with reliable information for private individuals. From classic address sourcing and credit checks to inhouse AI-supported database technology, companies can get all the data and technological solutions they need from a single expert source. All this with a single goal in mind: to facilitate reliable decision-making. Regis24 started out in 2003 as an address collection agency for law firms, thus providing a cheaper alternative instead of using the more expensive Residents’ Registration Office. Regis24 now sees itself as a central contact point for banks, insurers, energy suppliers, e-commerce companies and many more.

Regis24 uses Echobot TARGET, CONNECT and DATACARE for master data management, from which they gain an overview of clients or target companies, as well as for “classic” lead generation and new client acquisition.

The benefit? Echobot provides Regis24 with collected and clearly formatted, GDPR-compliant data from all online sources which are accessible to the public.

The Challenge: Insufficient Data Quality

It’s undeniable that high quality data is hugely important in the marketing and sales sectors. Yet for Regis24, even stricter guidelines are also applicable. The Berlin-based credit agency commits to ensuring high quality standards for its clients, but also sought equally exceptional data for its own client acquisition.

However, it was precisely here that problems arose. Data-as-a-service (DaaS) providers that promise to cover the entire globe in one database did not meet Regis24’s quality requirements when tested. During trials with other providers, the credit agency had to contend with incorrect or outdated information, a problem which not only affected data enrichment but also finding potential new clients.

Additional pain points for the company were new client research, lead generation and sales preparation. It cost the credit agency’s sales team a lot of valuable time to manually search the internet for potential clients and to obtain conversation starters.

As a result, various lead generation tools were tested, but they did not provide the solution Regis24 desired. The company had set itself the goal of finding a software that was not only convincing in terms of data quality, but also provided 100 percent GDPR-compliant data and servers in Germany/Europe.

The Solution: Echobot Provides Regis24 with Outstanding Data

In Echobot, Regis24 found exactly what it was looking for. Our cloud software now provides the Berlin-based company with clear company dossiers, high-quality leads, helping to enrich existing customer data easily and automatically. Our GDPR-compliant cloud software processes data exclusively on servers within the EU – a huge plus for Regis24.

Lead Generation with TARGET

With Echobot TARGET, Regis24 could put new client research and lead generation on autopilot. The sales team no longer had to conduct manual research, nor did they have to worry about missing out on potential business.

Regis24 was now able to find out which companies were of interest to them, and by which sectors they wanted and/or needed to filter their search. When performing the search, the Berlin-based credit agency can omit existing customers from the query, meaning that only relevant companies are displayed in the cloud software. Echobot has also enabled Regis24 to tap into a new industry sector, that is companies in the e-commerce business. Purchase on account is the most popular payment method in Germany, but this also involves the greatest risk for traders. This is where Regis24’s solutions come in, which involve checking identities and delivery addresses, for example.

“With Echobot, we didn’t just find an all-rounder tool, but a personalized service, which also provided support with queries and implemented any product development feedback”
Jana Pflug, Sales Development Manager at Regis24

Regis24
  • Website: www.regis24.de/en
  • Employees: >50
  • CEO: Gaby Kabbert
  • Industry/Service: Business directory, data tech provider
  • Founding year: 2003
  • Headquarters: Berlin (DE)
  • LinkedIn | XING

What Regis24
Achieved with Echobot:

37%
of B2B leads come from Echobot

33%
of all contacts come from the
Echobot Data Cloud

24%
more contacts were augmented
with Echobot

“We tested various tools, but none of them worked for us in terms of data quality and coverage as well as Echobot”
– Jana Pflug, Sales Development Manager at Regis24

Query by Keyword and Industry

How did Regis24 go about finding suitable target companies for their e-commerce solutions? Initially, the company conducted a search for “Shipping and Internet retail” industries. When that did not yield the optimal results, the company added the keyword “purchase on account”. A highly relevant target audience from the e-commerce sector was found! They also used the “Find similar companies” function to find suitable target companies and obtain further relevant companies from our AI tool.

Company Information with Connect

Comprehensive, clearly presented and always up-to-date company information? Regis24 receives exactly that with our Echobot CONNECT tool. Here, the Berlin-based credit agency has the option of checking mail addresses and finding out the right contacts.

This has saved the sales team a great deal of time, as information on target companies for customer acquisition purposes no longer needs to be researched manually. Instead, Echobot CONNECT provides Regis24 with all the relevant data needed to get started right away. The sales team at Regis24 has since noticed a reduction in the time spent on sales preparation by more than 50%!

Even if companies approach Regis24 via other channels, they can still find out all the important facts and figures about a specific lead on the spot and can use this information to identify starting points for an exchange.

DATACARE – The Engine for Master Data Management

With the help of Echobot DATACARE, Regis24 can check how current the databases for their own customers and the information contained within it is. The credit agency must therefore rely on master data maintenance technology.

What’s more, DATACARE supplements incomplete company lists with any missing information – such as telephone numbers, addresses or email addresses – which we extract from publicly available information using our crawler technology.

Conclusion? Echobot Persuades with Quality and Charm

In Echobot, Regis24 has found a reliable partner for several important industry sectors. The sales team can now focus their efforts exclusively on new client acquisition and need not spend any more time with research. In addition, the databases are enriched and maintained at lightning speed and leads are generated with just a few clicks.

“Not only data quality, but also the GDPR compliance and data storage in the EU was an essential deciding factor for us. Add to that the friendly customer service – it just works.”
– Jana Pflug, Sales Development Manager at Regis24

About Regis24

As a data-tech company and credit agency, Regis24 is the leading provider for identity, credit and solvency checks for private individuals. Their services thus form the basis for their customers’ business relationships with their end customers. This is because the information they provide enables informed decisions in initiating contact, assessing risks, avoiding fraud, and evaluating portfolios. In doing so, they are the only independent full-service provider for information management on the market.

About Echobot

Echobot TARGET helps you discover and engage with qualified opportunities that match your ideal customer profile. While prospecting, conventional criteria like industry, company size and region are combined with contextual information like trigger events and company financials. With Echobot TARGET you will reach the right person at the right company at the right time. The resulting leads are immediately available to upload to your CRM or ERP, including all relevant contact information.

Echobot CONNECT provides instant access to millions of company profiles. Our tool delivers comprehensive details regarding each account, a list of relevant contacts within the organization, as well as current business news and financial data. It tracks relevant sales triggers like funding events, personnel changes and expansion plans which help your sales reps win more deals faster.

With Echobot DATACARE you can continuously evaluate your data quality and ensure a rich, clean and up-to-date customer database. All changes to a company’s location, its management or status are automatically detected. Echobot will identify duplicate or deficient records that have been dragging you down, validate old entries and add missing fields to the incomplete ones. Echobot DATACARE will also enrich your records with useful firmographics for better segmentation.

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